Refund Policy

By Sairaj Travels

Refund Policy

  1. Cancellation by Passenger: Refunds for cancellations made by passengers will be processed according to our cancellation policy. Cancellation fees may apply, and refunds will be issued to the original payment method within a specified timeframe.


  1. Cancellation by Sairaj Travels: In the event that Sairaj Travels cancels a booking due to reasons such as vehicle unavailability or operational issues, a full refund will be provided to the passenger.


  1. No Show: No refunds will be issued for passengers who fail to show up for their scheduled departure without prior notice.


  1. Refund Processing: Refunds will be processed within [number] business days from the date of cancellation or request. Please allow additional time for the refund to reflect in your account depending on your bank or payment provider.


  1. Refund Exceptions: Certain fees and charges may be non-refundable, such as booking fees or administrative charges. These will be clearly outlined at the time of booking.
  1. Refund Requests: Refund requests must be made through our customer service channels, accompanied by the booking reference number and relevant details.


  1. Partial Refunds: Partial refunds may be provided in cases where only a portion of the journey is completed, subject to our discretion and applicable terms.


  1. Refund Currency: Refunds will be issued in the same currency and through the same payment method used for the original booking, unless otherwise specified.


  1. Refund Disputes: Any disputes regarding refunds should be addressed to our customer service team for resolution.


  1. Policy Updates: Sairaj Travels reserves the right to update or modify the refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website or other communication channels.