Terms and Conditions

By Sairaj Travels

Terms and Conditions

Booking Confirmation: All bookings made with Sairaj Travels are subject to availability and confirmation. Confirmation of booking will be provided upon successful payment and issuance of a booking reference number.

Payment: Full payment is required at the time of booking to confirm reservations. Payment can be made online through our secure payment gateway or at any of our authorized booking offices.

Cancellation and Rescheduling: Cancellation or rescheduling of bookings is subject to our cancellation policy. Fees may apply based on the time of cancellation or rescheduling. Please refer to our cancellation policy for more details.

Passenger Responsibility: Passengers are responsible for ensuring they have the necessary travel documents, such as valid identification and tickets, before boarding. Sairaj Travels reserves the right to refuse boarding to passengers without proper documentation.

Baggage: Passengers are allowed a limited amount of baggage per ticket, as specified at the time of booking. Additional baggage may be subject to extra charges.

Travel Insurance: We strongly recommend passengers to purchase travel insurance to cover unforeseen circumstances such as trip cancellations, delays, or medical emergencies.

Safety Regulations: Passengers are required to follow all safety regulations and instructions provided by Sairaj Travels' staff during the journey.

Changes to Itinerary: Sairaj Travels reserves the right to make changes to the itinerary, including routes and schedules, due to unforeseen circumstances such as road closures, weather conditions, or other factors beyond our control.

Refusal of Service: Sairaj Travels reserves the right to refuse service to passengers who engage in disruptive behavior or violate our terms and conditions.

 Jurisdiction: These terms and conditions are governed by the laws of [Country/State], and any disputes shall be subject to the exclusive jurisdiction of the courts in [City], [Country/State].

General Policy:

Booking Procedure: Customers can book travel services through our website, mobile app, or by contacting our customer service team.

Payment: Payment for bookings must be made in full at the time of reservation, unless otherwise specified.

Confirmation: Booking confirmation will be provided via email or SMS upon successful payment.

 Cancellation: Customers can cancel or modify bookings according to the terms outlined in our cancellation policy.

 Customer Service: Our customer service team is available to assist customers with any inquiries, issues, or special requests before, during, and after their journey.

Refund Policy:

    Cancellation Fees: Cancellation fees may apply based on the timing of the cancellation and the type of service booked.

    Refund Process: Refunds will be issued according to the original payment method and may take a certain number of business daysprocess.

   No-Show: No-shows may not be eligible for refunds, depending on the terms and conditions of the booking

 

 

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